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30 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator with Craft Ice™ Maker

TLDR Review: "Smart InstaView Refrigerator with Craft Ice"

Item: "Smart InstaView Refrigerator with Craft Ice"
Author: ShopSavvy

By ShopSavvy Team

Published: December 24th, 2024

Pros

•The stylish stainless steel finish enhances modern kitchen decor.
•Ample interior space is ideal for family needs with a large capacity.
•Doon-door feature allows for quick access to frequently used items, saving energy.
•The Craft Ice maker creates impressive ice balls for beverages.
•The InstaView window lets users peek inside without opening the door.
•The middle fully convertible French drawer is versatile for storing meats and cheese.
•Reliable temperature controls maintain appropriate settings.
•Spacious freezer drawers facilitate easy organization and access to items.
•The ThinQ app enables remote control and monitoring from a smartphone.

Cons

•The ice maker and Craft Ice maker have had persistent operational issues, leading to multiple service calls.
•Customer service has been unhelpful, refusing replacements and offering limited solutions.
•The fingerprinesistant finish is ineffective, requiring frequent cleaning.
•Temperature settings can fluctuate, with inconsistent cooling leading to food spoilage.
•App seliagnostics are ineffective with ongoing unresolved problems.
•High total cost of ownership due to significant repairs over time.
•Air filter covers break easily, indicating low durability.
•Some doors and drawers require deliberate closing to ensure they shut completely.

Bottom Line

While the LG 30 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator offers stylish design and numerous smart features, persistent issues with the ice maker and inconsistent cooling have led to significant customer frustration and dissatisfaction. Due to ongoing operational problems, potential buyers may want to consider alternative brands or models that focus on reliability rather than additional features that have potential to fail.